How Crew Solved Bank Linking Coverage Challenges Without Delaying Launch
RESULTS
Onboarding Time: 1 Week
Connection Rate: 97%
Overview
Time to Build: 3 months
Tech Stack: Quiltt Data Platform, Quiltt Connector
"Quiltt has been a phenomenal addition to the Crew platform, and the team is wonderful to work with. Gaining access to multiple aggregators with a single integration takes a huge annoyance off of our plate, and helped us support more customers without any additional effort on our end."
Gentry Davies
CEO
Problem
Building reliable financial data connectivity became a critical blocker just weeks before Crew’s beta launch.
Their existing provider couldn’t connect to several major banks used by early adopters, leaving them with two equally difficult options:
- Delay the launch to integrate a new provider—with no guarantee of better coverage.
- Launch with incomplete bank connectivity, risking poor user experience and customer churn.
This situation highlighted a fundamental challenge in open banking: relying on a single provider inevitably creates coverage gaps, while managing multiple integrations increases engineering effort and operational complexity.
Solution
Using Quiltt to unlock multi-provider coverage through a single integration
Crew partnered with Quiltt to quickly overcome their coverage limitations. By leveraging Quiltt’s platform, they gained access to multiple financial aggregators through a single API and contract—eliminating the need to manage multiple provider relationships.
Outcome
Scaling faster and closing the coverage gap without delaying launch
Crew successfully implemented Quiltt in under two weeks, enabling them to expand their financial data coverage by connecting to over 2,000 additional institutions—all without impacting their launch timeline.
This improvement allowed them to deliver a more complete and reliable product experience from day one, avoiding the risks associated with limited bank connectivity. The impact went beyond just launch readiness. By consolidating multiple aggregators into a single integration, Crew significantly reduced operational overhead while increasing their ability to support a broader customer base.
Today, what began as a short-term solution has evolved into a long-term strategic advantage—allowing Crew to continuously expand coverage and capabilities without introducing additional engineering complexity.